Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may approach us by writing to vanakkam@theyellowbag.org
If we mutually agree to return as the best possible solution, the following policy applies.
RETURNS or Cancellation
All returns or cancellation must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN Process:
To return an item, please email customer service at vanakkam@theyellowbag.org to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
MAKERS CART, #3B Madichiyam Middle Street, Madichiyam, Madurai, Tamilnadu, India. Pin: 625020
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
The items decided by Yellow bag
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Please Note
Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+91 7339252770
vanakkam@theyellowbag.org